Current Open Positions

Credit Manager

Description:

Manages and oversees the activities of the Credit Collections department, including implementation of company’s policies and procedures related to credit and collection activities; ensures effective handling of collecting delinquent accounts and investigating the credit risks of customers and suppliers.

Lot's of detail to be shared with qualified candidates - apply here or call today. John Costello 860-250-2936


Responsibilities:

  • Responsible for the implementation and adherence to company credit/collection policies, practices, and procedures across assigned region. Implements internal controls to protect assets and company’s financial position.
  • Approves decisions regarding adjustments to customer accounts, and referral of overdue accounts for legal action.
  • Coordinates collection/underwriting decisions with management teams and sales departments.
  • Assists subordinates with difficult collection cases.
  • Manages delinquent customer receivables, negotiates special customer payment plans and assigns/works with attorneys/collection agencies.
  • Monitors credit activity including monthly review of major accounts, location compliance with credit policies and procedures, lien laws and sales tax laws.
  • Implements new standardized process and procedures in field collection locations efficiently and consistently.
  • Creates and presents reports to management on major account activity, summary aging analysis and bad debt reserve analysis.
  • Monitors performance of the team collections on a monthly and annual basis against key business and performance metrics; works with team to identify potential drivers behind variance and performance. Communicates performance and key issues/drivers to credit leadership and appropriate stakeholders.
  • Checks in regularly with sales and operations partners to understand the impacts of collection team performance on their customer relationships and satisfaction.
  • Operates independently and professionally with remote management relationships to effectively handle customer, local management and corporate management requests, issues, escalations and resolutions.

Requirements:

MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Bachelor’s degree in Accounting, Finance or a related field.
  • Five (5) years credit collections experience in a large customer base fast paced industry.
  • Or equivalent combination of education and experience.
COMPETENCIES
  • Must be able to travel frequent to customer sites
  • Knowledge of Generally Accepted Accounting Principles (GAAP)
  • Excellent verbal and written communication skills
  • Ability to supervise and achieve work productivity through others
  • Proficiency in the use of accounting software packages - Vista / Viewpoint experience a huge plus.
  • Knowledge of business mathematics
  • Ability to use tact and skill in dealing with other staff, management and vendors
  • Ability to compose effective and efficient accounting reports
  • Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program

Salary:

$125,000 DOE

Location:

Northeastern, MA - Southern, NH

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