Current Open Positions

Credit Manager


Manages and oversees the activities of the Credit Collections department, including implementation of company’s policies and procedures related to credit and collection activities; ensures effective handling of collecting delinquent accounts and investigating the credit risks of customers and suppliers.

Lot's of detail to be shared with qualified candidates - apply here or call today. John Costello 860-250-2936


  • Responsible for the implementation and adherence to company credit/collection policies, practices, and procedures across assigned region. Implements internal controls to protect assets and company’s financial position.
  • Approves decisions regarding adjustments to customer accounts, and referral of overdue accounts for legal action.
  • Coordinates collection/underwriting decisions with management teams and sales departments.
  • Assists subordinates with difficult collection cases.
  • Manages delinquent customer receivables, negotiates special customer payment plans and assigns/works with attorneys/collection agencies.
  • Monitors credit activity including monthly review of major accounts, location compliance with credit policies and procedures, lien laws and sales tax laws.
  • Implements new standardized process and procedures in field collection locations efficiently and consistently.
  • Creates and presents reports to management on major account activity, summary aging analysis and bad debt reserve analysis.
  • Monitors performance of the team collections on a monthly and annual basis against key business and performance metrics; works with team to identify potential drivers behind variance and performance. Communicates performance and key issues/drivers to credit leadership and appropriate stakeholders.
  • Checks in regularly with sales and operations partners to understand the impacts of collection team performance on their customer relationships and satisfaction.
  • Operates independently and professionally with remote management relationships to effectively handle customer, local management and corporate management requests, issues, escalations and resolutions.


MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Bachelor’s degree in Accounting, Finance or a related field.
  • Five (5) years credit collections experience in a large customer base fast paced industry.
  • Or equivalent combination of education and experience.
  • Must be able to travel frequent to customer sites
  • Knowledge of Generally Accepted Accounting Principles (GAAP)
  • Excellent verbal and written communication skills
  • Ability to supervise and achieve work productivity through others
  • Proficiency in the use of accounting software packages - Vista / Viewpoint experience a huge plus.
  • Knowledge of business mathematics
  • Ability to use tact and skill in dealing with other staff, management and vendors
  • Ability to compose effective and efficient accounting reports
  • Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program


$125,000 DOE


Northeastern, MA - Southern, NH

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